What happens after I register?
How it works:
Note: If you have carried out the registration and has not received any contact of ours, don't worry-we're still reviewing your information and we will contact you shortly.
Can I update my registration later?
Once you have made the register with us, you can update your details at any time. For example, if you add a new convenience or if you want to tell us more about the area-you can add this information at any time.
What kind of photos should I upload?
When performs the registration we ask you to upload photos from your space. This is because we know that customers give much value to the pictures while researching an accommodation. We recommend you to carry pictures that show either the interior wants the outside of your property. Do not need to be professional photos-pictures taken with a smartphone gives customers a good impression of the space.
When my property is online?
When you finish the registration and your data are revised, we will send you an e-mail with the next steps to put your property online at multiviagenstour.cv.
What do I get in Exchange for the Commission paid?
How do I know that the Commission will pay for the reservation?
When you add your property to multiviagenstour.cv paid Commission for each booking. The percentage of the Commission will appear in the step "agreement/contract", in the registration process. At the end of each month, we will send you an invoice with the amount of Commission.
I have to check all my bookings?
You do not need to confirm any of its reserves. When a customer booking a stay at your property, is confirmed instantly online. Thus, it is more convenient for you, since you don't have to confirm each request for potential customers.
What happens if a customer cancel?
When a client cancels two scenarios could happen. If a customer cancels and their property has a free cancellation policy, the client does not pay anything, just don't have to pay Commission. If a customer cancels and their property does not have a free cancellation policy, the client pays a fee and thus have to pay Commission on the value that the customer pays to you.
How do customers pay your reservations?
Customers pay their reservations on arrival at your property or online via bank transfer or credit card. We are working to provide more options to accept customer payments, soon there may be additional options available when logging record.
What happens in case of no-show of a client?
No-show? No problem. You will never have to pay Commission in case of no-show customers.
What happens if a customer damages my accommodation?
Owners of villas, apartments, holiday homes may seek security deposits to customers. The deposits can help cover potential damage that a client can cause-ensuring any guarantee that your accommodation will be treated with respect. Other types of accommodation can be covered by insurance.
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